Are you looking to update your email on Clash of Clans? It’s important to keep your account information current, especially if you’re an active player. In this article, we’ll show you how to change your email on Clash of Clans and troubleshoot common issues that may arise during the process.
The Importance Of Having An Updated Email On Clash Of Clans
Before we dive into the steps to update your email on Clash of Clans, let’s discuss why it’s important to keep your account information up to date.
Firstly, having an updated email ensures that you can recover your account if you forget your password or lose access to your account.
Secondly, it lets you receive important notifications from Supercell, such as updates, maintenance schedules, and promotions.
Lastly, updating your email ensures your account is secure and protected.
Steps To Change Your Email On Clash Of Clans
Now that we’ve established the importance of having an updated email on Clash of Clans, let’s go through the steps to change it.
- Open Clash of Clans on your device and tap the “Settings” icon.
- Tap on the “Help and Support” button.
- Scroll down and tap on the “Contact Us” button.
- In the message box, explain that you want to change your email and provide your new email address.
- Attach a screenshot of your in-game settings page that shows your current email address.
- Tap on “Send” to submit your message.
Once you’ve submitted your request, Supercell’s customer support team will process your request and update your email within a few days. You will receive a confirmation email once the change is made.
Troubleshooting Common Issues When Changing Your Email
While changing your email on Clash of Clans is a straightforward process, there are a few common issues that you may encounter. Here are some troubleshooting tips:
- If you don’t receive a confirmation email from Supercell after a few days, check your spam folder or contact their customer support team to follow up on your request.
- If your request is denied, it may be because you’ve provided incorrect or insufficient information. Double-check your email address and ensure you’ve attached a screenshot of your in-game settings page that shows your current email address.
- If you cannot access your old email address, you may need to recover your account using your Supercell ID or Google Play account.
Updating Your Email On Supercell ID Account
If you’ve linked your Clash of Clans account to your Supercell ID, you can update your email address directly from the Supercell ID website. Here’s how:
- Go to the Supercell ID website and log in to your account.
- Click on the “Edit Profile” button.
- Under the “Account Information” tab, click the pencil icon next to your current email address.
- Enter your new email address and click on “Save.”
Once you’ve updated your email address on your Supercell ID account, it will automatically sync with your Clash of Clans account.
Recovering Your Account If You Forgot Your Email
If you’ve forgotten the email address associated with your Clash of Clans account, don’t panic! Here’s how you can recover your account:
- Open Clash of Clans on your device and tap the “Settings” icon.
- Tap on the “Help and Support” button.
- Scroll down and tap on the “Contact Us” button.
- In the message box, explain that you’ve forgotten your email address and provide as much information about your account as possible, such as your username, clan name, and town hall level.
- Attach a screenshot of your in-game settings page that shows your player tag.
- Tap on “Send” to submit your message.
Supercell’s customer support team will verify your identity and assist you in recovering your account.
Tips To Remember Your Email And Password
To avoid the hassle of changing your email on Clash of Clans, make sure to remember your email and password. Here are some tips:
- Use a password manager to store your login credentials securely.
- Enable two-factor authentication for added security.
- Create a strong and unique password that’s easy to remember but hard to guess.
Conclusion
Changing your email on Clash of Clans is a simple process that can be done within a few clicks. By keeping your account information up to date, you can ensure that your account is secure and protected from unauthorized access.
If you encounter any issues during the process, don’t hesitate to contact Supercell’s customer support team for assistance.